Thank you for visiting CrescentCityVape.com. This site is designed to be a fun, friendly, and welcome place where Customers may purchase high quality merchandise of exceptional value. To keep your experience a positive one, we want to avoid misunderstandings. Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com (that’s “us” or “we”) has presented these Terms and Conditions for anyone using CrescentCityVape.com products (that’s ”you”). We do this to help you understand our site and our business.
By using this site, you agree to these Terms and Conditions and acknowledge that CrescentCityVape.com may update them at any time and without prior notice. You are welcome to our site, and we encourage you to use this site on a regular basis. You may not modify material on this site in any way.
Termination Of Usage
We may terminate or suspend your access of this site, all or in part, without notice, for any conduct which, at our sole discretion, is disruptive to CrescentCityVape.com or is in violation of any law, or of these Terms and Conditions.
Must Be At Least 18 Years of Age
CrescentCityVape.com products are intended for persons of legal age (18 years or older) only. By using this site, you represent to CrescentCityVape.com that you are of legal age of majority in your state or that you are at least 18 years of age.
You agree to comply with all applicable laws, statutes, ordinances and regulations when you use CrescentCityVape.com and purchase products through the site. At our sole discretion, we may report actual or perceived violations to law enforcement or appropriate authorities.
If you place an order for merchandise on CrescentCityVape.com, you agree to pay for the order by authorizing a corresponding charge to a valid credit card accepted by us. We reserve the right to accept or decline your order at any time and for any reason. This is true even if you have received an order confirmation from us. We are not liable if a financial institution that has issued a credit card to you refuses to honor the card for any reason.
Sales & Other Taxes
We are required to collect sales tax on orders delivered to certain states. Unless you are able to provide us with a valid and correct tax exemption certificate prior to our acceptance of the order, you are responsible for sales and all other taxes associated with the order.
Even when information on CrescentCityVape.com indicates that a product is available, it may not be. We do not guarantee product availability under any circumstance. Without liability and without prior notice, we reserve the right to change, or discontinue any or all products or to cancel any order.
Product Service & Support
For fourteen (14) days following shipment to you of merchandise, EXCLUDING items listed below under Return Policy, that you have ordered through CrescentCityVape.com, you have an absolute guarantee of satisfaction from CrescentCityVape.com. You may return merchandise for a refund of the item price anytime during that 14-day period. To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping charges will not be refunded.
Shipping & Delivery
Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com will ship via FedEx, UPS, or USPS to any of the 50 states comprising the United States of America, US territories and to US Military addresses (APO/FPO). We will ship orders within ten (10) business days after receipt of your order, subject to availability. Business days are Monday through Friday excluding federal or local holidays. In the event that an item cannot ship within the standard deliver time, it will be treated as backordered. This means that you will be advised of the delay and will have the opportunity to cancel the order. Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com will ship most orders via USPS. This policy is subject to change at any time and without notice. Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com will determine the carrier to be used at their sole discretion.
We greatly appreciate your business, and customer satisfaction is our top priority. If you are dissatisfied with merchandise purchased through CrescentCityVape.com for any reason, you may return the item within fourteen (14) days from the date it was shipped to you. To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For sanitary reasons, and the overall safety of our customers, our Returns Policy EXCLUDES returns of cartridges, bottled e-liquid, drip tips, and used atomizers. With exceptions of those items, you may receive a full refund, excluding shipping cost, or a replacement item if available. The process is very simple and straightforward:
1. Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item. Items MUST not have any damage or have been used in any way.
2. Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or have a replacement sent out.
3. Ship the item (at your expense and through your choice of carrier) to the address with which you were provided on the original Packing List that was sent with your item.
4. Refunds will be issued by Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com when the returned item has been received in satisfactory condition. Refunds will be processed within ten (10) business days of receiving the items.
We have worked very hard to make the information found on CrescentCityVape.com accurate and up-to-date. But, it is reasonable to point out that we cannot be expected to be perfect. You may find errors, inaccuracies or other imperfections on the site. By using the site in any way, you agree that anyone associated in any way with Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com will not be held liable for damages arising from the operation, content or use of this site. This limitation of liability is comprehensive and applies to all damages of any kind. Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com makes no warranty, express or implied, with regard to any product sold on this site. The merchandise, products and services on this site are offered and provided “as is” without warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. The foregoing notwithstanding, our sole and exclusive maximum liability to you shall not in any event exceed the total price of the products ordered by you.
Pricing or Typographical Errors
Although we make all reasonable efforts to present only accurate and reliable information on CrescentCityVape.com, it is still possible that errors may occur in pricing and/or product information. We may refuse or cancel any order for products listed with incorrect pricing or product information. This is true even if your credit card has been charged. However, if a credit card charge has been made, and we elect to refuse or cancel the order, we will issue a credit to your credit card in the amount of the charge.
Links to Third-Party Sites
CrescentCityVape.com may contain links to other websites which are owned and operated by third parties not connected with Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com. We do this solely as a convenience to you. Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com is not responsible for any of these sites or the contents you may find there. We do not endorse or guarantee the accuracy or completeness of content found on such sites.
The materials on the CrescentCityVape.com website are the property of and copyrighted by Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com and all rights are reserved.
Any legal action brought against Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com shall be governed by the laws of the State of Louisiana. We make no representation that CrescentCityVape.com content is appropriate for access outside the United States. If you access CrescentCityVape.com from outside the United States, you are doing so at your own initiative and are responsible for compliance with local laws and are strictly prohibited from purchasing products from this site.
If any provision of these Terms and Conditions is held to be invalid, illegal or unenforceable, that provision will nevertheless be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions will not be affected.
We Welcome Your Feedback & Comments
We’d really like to hear from you. Comments or suggestions are welcome. Please email [email protected]. In order to allow a free exchange of ideas, Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com does not solicit or want to receive confidential or proprietary information. Therefore, any correspondence received from you is not considered confidential or proprietary and becomes the property of Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com without payment of compensation to you. We are free to use or not use your comments in any way we choose. By making comments to Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com, you assign to us all right, title and interest in copyrights and other intellectual property rights on a worldwide basis without charge.
These products are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes, and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com be held responsible or liable, directly or indirectly, for any loss or damage alleged to have been caused in connection with use of, or reliance on any product on this site.
You agree to indemnify, defend, and hold harmless Nawlins Vape LLC d/b/a Crescent City Vape d/b/a CrescentCityVape.com, its members, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
The Terms and Conditions posted on this site were updated on or around July 1, 2014.